Privacy Policy

Last updated: December 10, 2025

1. Introduction

Welcome to NEXUS ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered SEO platform and related services.

By using NEXUS, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, company name, and billing information when you create an account.
  • Profile Information: Job title, phone number, timezone preferences, and profile picture.
  • Website Data: Domain names and website URLs you add for SEO analysis.
  • Communication Data: Information you provide when contacting our support team.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience.

2.3 Third-Party Data

When you connect Google Search Console or Google Analytics, we access data from these services with your explicit permission. We only access the data necessary to provide our services and never store your Google credentials.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our SEO analysis services
  • Generate AI predictions and recommendations for your websites
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information in the following situations:

  • Service Providers: With trusted third parties who assist us in operating our platform (e.g., payment processors, cloud hosting).
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize us to share information.

5. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using TLS 1.3
  • Data at rest is encrypted using AES-256 encryption
  • We use OAuth 2.0 for third-party integrations (no credential storage)
  • Regular security audits and penetration testing
  • SOC 2 Type II compliant infrastructure
  • Access controls and authentication mechanisms

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. After account deletion, we may retain certain information for legal compliance, fraud prevention, or legitimate business purposes for up to 90 days.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

8. Cookies Policy

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant authorities.

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: